What is the status of my order?

Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).

Additionally, you can track the status of your order from your "order history" section on your account page on the website.
How long is the shipping time?
Once you've placed your order, it usually takes 1 to 3 days to process it for delivery.

Standard shipping time for the countries covered by our delivery partners are presented below. You can find them when choosing for a delivery method before confirming your order:

- Rest Of World: 3-14days
- United Kingdom - 3 - 8 days

Are returns free?

Yes, returns are No.

Is there a warranty?
We can't guarantee any of our product made by us and sold through our online store to be free of defect. We would gladly accept any return or exchange request resulting from a defective item granted they respect the following conditions:

- The item must have been sold on our online store
- The item shouldn't be used after finding out of it's defect
- The return is made within 30 days of the return or exchange request

If you have a return or exchange request resulting from a defective item please reach out to our support for more information on how to proceed.

We at ZakariyaNur are always here to help so don't ever feel helpless and let us grant you ease with what ever problem you may be facing.


Our dedicated email address -enquireandsupport@zakariyanur.com