FAQs
Frequently Asked Questions
THE HOUSE
Why only five fragrances?
Because every scent should earn its place. ZakariyaNur keeps a collection of exactly five, never more and never less. When a new fragrance arrives, one is retired. It keeps the collection focused, and it means the scent you wear is never one of hundreds.
What happens when a fragrance is retired?
We announce every retirement in advance, followed by a final limited run. Once it's gone, it's gone. Join our mailing list to be the first to know.
Will retired fragrances ever return?
Rarely. From time to time, a retired scent may return for a strictly limited release.
THE FRAGRANCES
How long do they last?
Our fragrances are designed to stay on the skin for over eight hours and on clothing for days.
What concentration are they?
Every ZakariyaNur fragrance is an Eau de Parfum, presented in a 50ml bottle.
Who are they for?
Everyone. All of our fragrances are unisex. We create scents for people, not categories.
How should I wear it?
Spray once or twice onto clean skin at the pulse points: neck, wrists or chest. Avoid rubbing, as it changes how the fragrance develops. For lasting trail, spray lightly on clothing too.
How should I store my fragrance?
Keep it somewhere cool and dark, away from direct sunlight and bathroom heat, to protect it for years.
DISCOVERING YOUR SCENT
Not sure which to choose?
Start with our Discovery Set: a 1.5ml sample of all five current fragrances for £20. Wear each one for a day and let your skin decide.
Do fragrances smell different on different people?
Yes. Fragrance reacts with your skin, so the same scent can wear differently from person to person. That's exactly why we recommend trying the Discovery Set first.
ORDERS & DELIVERY
How long will my order take?
Orders are prepared within 1–3 business days. Delivery then takes 3–8 business days in the UK and 3–14 business days internationally. You'll receive a tracking link by email once your order is dispatched.
Do you offer free delivery?
Yes, on all UK orders over £100.
What if my order arrives damaged?
Contact us within 30 days of delivery and we'll review a replacement or exchange. Please don't use the item once you've noticed the defect.
Can I return my fragrance?
Please see our Returns & Refunds policy for full details.
How can I contact you?
Email us at contact@zakariyanur.com. We're always happy to help, whether it's about an order or finding your next scent.
